Pateo Management Consulting

Pateo Articles - Outlines

These articles - with core focuses on communication, knowledge management and knowledge workers - are intended to offer information, Pateo's viewpoint and commentary on situations and issues of interest to Pateo customers. Integrated together these articles are an approach to the processes needed to lead and manage Knowledge Workers in the interest of achieving the best outcome for the business and the individuals.

Article 1: Central to Effective Communication: The Vital Discussion

Message: The central importance of discussion to the success of the business.

Summary:

What is the key vehicle of communication ? Clearly it is the discussion. During discussions there can be a spark when 'light dawns' and a problem is solved, an opportunity identified, a key realization occurs. This article is about these Vital Discussions, defining them as the main stage for critical communication in a business and one of the most important generators of new knowledge. It describes the circumstances in which such discussions can happen and can be made to happen.

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Article 2: Necessity Defines the Creativity Sandbox

Message: A well-defined 'necessity' sandbox is a powerful tool for creating directed innovation.

Summary:

This article, focused around new product development, describes an approach to managing the creation of innovation in an efficient, targeted manner by creatively defining the limits of the 'sandbox' in which innovation occurs to enable focussed, business relevant innovation to be stimulated.

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Article 3: Excellent Communication in Product Development

Message: Communication can create a brilliantly successful business; or bring a business to its knees.

Summary:

This article explores these extremes by looking at two companies competing in the same market during the initial phases of product development. It shows how management style influences communication within the business, effecting the creation of proprietary knowledge for the business and ultimately defining the businesses success or failure.

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Article 4: Solving Critical Problems with Communications

Message: Hidden in communications weaknesses can be an opportunity to solve a critical problem.

Summary:

Situation: Your business has a critical problem - a development project is off the rails, you need to get it onto a new track, fast. The development team cannot identify an acceptable solution and other approaches are too time consuming or are otherwise unacceptable.

The article describes a broadly applicable, communication intensive, problem solving approach that is usable within any of the widely varying management styles of high-tech, knowledge-worker businesses. The approach is fast and keeps a functioning, though temporarily defeated, team in-place; the approach can re-energize the team.

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Article 5: Practical Knowledge Management - How Intel Acquires Knowledge

Message: Planned, organized, information collection and transforming the information into knowledge has helped Intel be successful.

Summary:

This article describes how one of the worlds most competitively successful companies attempted to get into new markets by systematically collecting knowledge, both technical and commercial. The approach reflects the central characteristics that define Intel:

The need for a high and consistent rate of growth to maintain its stock price
A business in predictable, improving, expensive design and manufacturing technology
The knowledge that it had to displace either it's customers internally sourced products or products supplied by its competitors
A need to grow in unfamiliar, large, established markets because of the rapidly declining prices of it's existing products in existing markets
The knowledge that its customers had the knowledge it needed to grow - and that those customers would have to loose significant proprietary knowledge to Intel for Intel to succeed.

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Article 6: Maslow's Hierarchy, Societal Change and the Knowledge Worker Revolution.

Message: Maslow's well known Hypothesis offers assistance in motivating Knowledge Workers

Summary:

This article connects Maslow's well known explanation of human actions with the changes that are going on in society at present to make an argument for the way that knowledge workers can best be managed in the interests of achieving the best results for the business. The article provides a background of understanding for developing the tools for leading and motivating Knowledge Workers.

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Article 7: High Tech Product Turnaround - Project Crisis Recovery

Message: Recovering Crisis Situations in R and D - The Role of the Turnaround Specialist.

Summary:

What can a High Tech Turnaround Specialist achieve and in what circumstances ? What steps does the Specialist follow ? What should a business expect ? Selecting a Specialist.

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Article 8: Communicating with Purpose: Essential Micro-Level Techniques

Message: The factor that can most effectively improve the utilization of Knowledge Workers is improved communication.

Summary:

An outline of 'micro-level' techniques that can be used to obtain complete and accurate communication to Knowledge Worker groups and individuals.

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Article 9: Communication in Modern Business

Message: Modern, competitive business is dependant upon planned, considered two-way communication!

Summary:

Briefly describes the premise behind Pateo...

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